Exchange of operational information for asset management from “Order-to-cash” to “Service-to-cash”

Iniciative
Project
Lead Organization

General Information

Challenge, Value & Description

Performance, Access & Contact

1 – General Information

Partners

Logo participanteLogo participanteLogo participanteLogo participanteLogo participanteLogo participante

Sectors addressed

Environmental greenMachinery equipment

Application categories covered

Behaviour twinCircular manufacturingCollaborative engineeringData chainsDigital product passportDigital twinProduct carbon footprint

Lifecycle level covered


Digital Engineering

Planning & Commissioning

Smart Maintenance

Customer Service

Circularity

Ommelanderwijk 136, 9644 TP Veendam, Países Bajos

Geographical Scope

  • Europe
  • Benelux (Belgium, Netherlands, Luxembourg)

2 – Challenge, Value & Description

Challenge

Nowadays information is stored in enterprise information silos. Companies use multiple software programs to create and store product, production and asset information. We call this the Spaghetti of systems and information.

Supply chain partners receive and deliver Product/Asset information out of this plate of Spaghetti by mail or electronically by using EDI or XML messages.

There is no single point of thought because there is also product information shared by mail or Excel.

Value

Creating and updating a digital twin at each step in the creation of the product is one of the first steps to untangle this spaghetti knot. The Digital Twin (AAS) is the single point if through where all the product information is stored. Stakeholders of the product will have access to all kinds of product information based on their role in the life cycle face of the product. For example the Carbon Footprint information which is created in each step in the process of creating, distribution, use and maintenance of the product of asset must be available to everybody who is part in the industry 4.0 hierarchy.

The creator of the product data must also be the owner of this data. But the owner of the data has the obligation to make this data available for other stakeholders.

Description

The data exchange process between stakeholders is based on the procedure steps of  “Order-to-cash” or “Service-to-cash” Process.

In the next phase we will use two dataspaces to exchange information form buyer to supplier or from asset owner to asset user.

Data Value Chain Description

Infraestructure Elements

  • Private Cloud
  • Field Devices

Standards used

Data Spaces Standards: Sovity, SCSN

Industry 4.0: IEC PAS 63088:2017 ED1 Smart manufacturing - Reference architecture model industry 4.0, RAMI4.0

Digital Twin: Asset Administration Shell for industrial applications - Part 1: Asset Administration Shell structure

3 – Performance, Access & Contact Info

Performance

For the product which is part of the order process we created also an Aas model with submodels.

TNO is building an order portal to display the SCSn order information but also the Aas order information and the AAS product infomeation which is storred now in the TNO/SCSN dataspace.

The next step is to store the AAS product information in the Sovity dataspace and. Based on the SCSN party identification a party (Buyer and Supplier) can have access to the order and the product information in the order portal which is platform independent

Lessons Learned & Observations

Replication Potential & Feasibility Assessment

Contact Information

 

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